| Course Title: | Cross-Cultural Communication |
|---|---|
| Course Number: | COMM285 |
| Course Description: | This course introduces basic aspects of cross-cultural communication in and out of the workplace. Coursework explores various complexities involved in cross-cultural communication, addressing the characteristics of effective communication and factors such as cultural diversity, cultural identities and cultural studies. Oral and written message design and delivery are also addressed. |
| Course Prerequisites: | ENGL112 or ENGL117 |
Syllabus
Course Information
Course Specific Requirements
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Software Citation Requirements
This course uses open-source software, and as the end users of this software, students are required to cite the software for any student work, such as assignments, labs, or projects, where the software has been utilized. Open-source software does have end-user license agreements, and all students should read the entire agreement for a software prior to installation or usage. In order to use the software in this course, software citations have been created for students and can be located on the Open Source Applications page. These software citations must be included in all student work submissions that have used the software.
Textbooks and Resources
Required Textbooks
The following books are required for this course:
7th Edition
by Myron W. Lustig and Jolene Koester
2013, Pearson
Lustig, M.W. & Koester, J. (2013). Intercultural Competence, 7ed. Upper Saddle River, NJ: Pearson.
E-book Details
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Campus Additional Information
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Terminal Course Objectives
DeVry University course content is constructed from curriculum guides developed for each course that are in alignment with specific Terminal Course Objectives. The Terminal Course Objectives (TCOs) define the learning objectives that the student will be required to comprehend and demonstrate by course completion. The TCOs that will be covered in detail each week can be found in the Objectives section for that particular week. Whenever possible, a reference will be made from a particular assignment or discussion back to the TCO that it emphasizes.
1
Given a multicultural communication context, define cross-cultural communication as a field and describe its significance in contemporary life.
2
Given a communication scenario involving individuals from diverse perspectives, evaluate the influence of culture on verbal and non-verbal communication.
3
Given a multicultural communications context, demonstrate the ability to communicate cross-culturally in writing and speech.
4
Given a diverse professional environment, analyze predominant issues in intercultural business relations from a comparative and cross-cultural perspective.
5
Given a conflict involving cultural differences, distinguish communication habits that may contribute to the misunderstanding.
6
Given a communication scenario involving individuals from diverse perspectives, analyze and interpret multicultural and immigrant experience by identifying primary differences in communication practices.
7
Given scholarship on race, ethnicity, gender, disability, religion, sexual orientation, and other cultural phenomena, integrate research into the design of a message embracing diversity.
8
Given an audience that includes non-native English speakers, present an informative message that takes linguistic misunderstanding into account.
Lab Schedule
Week 1
None
Citrix
RKON
Skillsoft
Toolwire
WebServer
ACC COMAT
ACC NonCOMAT
CWP
Week 2
None
Citrix
RKON
Skillsoft
Toolwire
WebServer
ACC COMAT
ACC NonCOMAT
CWP
Week 3
None
Citrix
RKON
Skillsoft
Toolwire
WebServer
ACC COMAT
ACC NonCOMAT
CWP
Week 4
None
Citrix
RKON
Skillsoft
Toolwire
WebServer
ACC COMAT
ACC NonCOMAT
CWP
Week 5
None
Citrix
RKON
Skillsoft
Toolwire
WebServer
ACC COMAT
ACC NonCOMAT
CWP
Week 6
None
Citrix
RKON
Skillsoft
Toolwire
WebServer
ACC COMAT
ACC NonCOMAT
CWP
Week 7
None
Citrix
RKON
Skillsoft
Toolwire
WebServer
ACC COMAT
ACC NonCOMAT
CWP
Week 8
None
Citrix
RKON
Skillsoft
Toolwire
WebServer
ACC COMAT
ACC NonCOMAT
CWP
Course Schedule
| Week, TCOs, and Topics | Readings and Class Preparation | Activities and Assignments |
|---|---|---|
| Week 1 TCOs 1 and 2 Communication and Intercultural Competence | Chapter 1: Introduction to Intercultural Competence Chapter 2: Culture and Intercultural Communication Chapter 3: Intercultural Communication Competence | Journal Assignment Online Discussions |
| Week 2 TCOs 1, 2, and 4 Cultural Patterns | Chapter 4: Cultural Patterns and Communication: Foundations Chapter 5: Cultural Patterns and Communication: Taxonomies | Journal Assignment Online Discussions |
| Week 3 TCOs 4 and 5 Cultural Identity | Chapter 6: Cultural Identity and Cultural Biases | Journal Assignment Course Project—Topic Proposal Online Discussions |
| Week 4 TCOs 2 and 5 Verbal and Nonverbal Communication | Chapter 7: Verbal Intercultural Communication Chapter 8: Nonverbal Intercultural Communication | Journal Assignment Online Discussions |
| Week 5 TCOs 4 and 7 Communication Systems | Chapter 9: The Effects of Code Usage in Intercultural Communication | Course Project—Outline Online Discussions |
| Week 6 TCOs 3 and 6 Interpersonal Communications | Chapter 10: Intercultural Competence in Interpersonal Relationships Chapter 11: Episodes, Contexts, and Intercultural Interactions | Homework—Cultural Contexts PowerPoint Online Discussions |
| Week 7 TCOs 3, 6, 7, and 8 Intercultural Relationships | Chapter 12: The Potential for Intercultural Competence | Course Project—Final Research Paper Online Discussions |
| Week 8 All TCOs | Final Exam | |
Blended E-Learning
This course is an 8-week, intensive course that includes both classroom-based and e-learning activities. Your participation in both areas is essential to your success in this course. You should expect to spend time each week participating in the prescribed activities both before and after our class meeting.
Participation before, during, and after class meetings is critical to your success in this intensive environment.
To get the most out of our weekly class meetings, it is essential that you come to class prepared. The weekly readings listed in the Course Schedule will prepare you for class. Our class meetings, in turn, will prepare you for upcoming exams and assignments.
Through the DeVry e-learning platform, you will be able to
- review the Syllabus and weekly assignment information;
- submit completed work for grading;
- take quizzes and exams;
- obtain copies of class handouts and notes;
- e-mail the instructor and other students; and
- participate in online discussion of class material.
iConnect Live
This course contains iConnect Live sessions that provide students with the opportunity to attend live presentations, which cover course materials, projects, and assignments. Please see the iConnect Live items for the days and times of the live sessions and for the link to enter each session. You will also receive e-mail reminders each week.
If you are unable to attend the live session, you can watch the recorded session by clicking on the Recordings link that will appear in the iConnect Live item after the lecture has concluded. Please contact your instructor with any questions.
Please note that because of unavoidable technological issues and presenter availability, the live lectures may be substituted with prerecorded lectures.
Due Dates for Assignments & Exams
Unless otherwise specified, the following applies.
- Access to most weeks begins on Sunday at 12:01 a.m. mountain time (MT).
- All assignments are to be submitted on or before Sunday at the end of the specified week that they are due, by 11:59 p.m. (MT).
- All quizzes and exams are to be completed on or before Sunday at the end of the specified week that they open, by 11:59 p.m. (MT).
Week 8 opens at 12:01 a.m. (MT) on the ending Sunday of Week 7. Any assignments or exams must be completed by 11:59 p.m. (MT) Saturday of the eighth week.
Due Dates for Assignments & Exams
All assignments, quizzes, and exams are to be completed per the schedule indicated by your instructor.
Assignment Values and Letter Grades
The maximum score in this class is 1,000 points. The categories, which contribute to your final grade, are weighted as follows.
| Assignment | Points | Weighting |
|---|---|---|
| Discussions (40 points, Weeks 1–7) | 280 | 28% |
| Journal Assignments (50 points, Weeks 1–4) | 200 | 20% |
| Cultural Contexts PowerPoint Assignment (Week 6) | 100 | 10% |
| Course Project (Weeks 3, 5, and 7) | 220 | 22% |
| Final Exam | 200 | 20% |
| Total Points | 1,000 | 100% |
All of your course requirements are graded using points. At the end of the course, the points are converted to a letter grade using the scale in the table below.
| Letter Grade | Points | Percentage |
|---|---|---|
| A | 900–1,000 | 90% to 100% |
| B | 800–899 | 80% to 89% |
| C | 700–799 | 70% to 79% |
| D | 600–699 | 60% to 69% |
| F | 599 and below | Below 60% |
DeVry Graduate Academic Policy and Relevant Resources
DeVry Undergraduate Academic Policy and Relevant Resources
Frequently Asked Questions
When are grades calculated, and how can I view my grades?
- You must complete any quizzes and post your written assignments (if necessary) to the weekly Dropbox by Sunday 11:59 p.m. (MT) each week, except Week 8 which closes at 11:59 p.m. (MT) Saturday.
- Once your work is reviewed, you should see comments and total points for each assignment in the Gradebook. Instructors should have Discussion work graded by the following Tuesday and all other assignments by the following Friday.
- You may check your progress at any time by going to the Gradebook, selecting the week and then your name.
- Click on the points earned for each assignment in the Gradebook to see any instructor comments.
What should I do if a discrepancy is found with my grade?
- Double-check the error and try to determine what caused it.
- Send your instructor an email explaining your findings.
- Trust that any error in grading will be corrected quickly
What if I cannot get my work submitted on time?
- If you have an emergency that will cause your work to be late, please contact your instructor in advance of the due date so that arrangements can be made. Your instructor may reserve the right to deduct points for work turned in late based on the reason and the timeliness of notice.
- If a technical problem prevents you from meeting the scheduled due date, please contact the Help Desk at 1-800-594-2402 and immediately email your instructor about the situation.
How can I get extra credit?
Extra credit is not an option.
Questions and Concerns
Please feel free to contact me for help with coursework or other areas that may impact your progress. Here are some examples.
- Do you have general questions about attendance, deadlines regarding your courses, student financial aid, or other areas?
- Are you a member of the military service? Do you need to adjust your schedule due to active duty, or do you have questions about your GI Bill® benefits or have other unforeseen military and veteran-related issues that have developed?
- Do you need supplementary student assistance? Please let me know if you are having academic difficulty and would like an ADA accommodation. Although I can talk with you about getting assistance, an excellent point of contact is the Office of Student Disability Services. You can reach the Office by calling 877-496-9050, option 3, or by e-mailing adaofficer@devry.edu or adaofficer@keller.edu.
Regardless of your situation, please feel free to contact me for assistance in whatever area of concern you might have. I will do everything I can to assist you or put you in contact with University colleagues who are trained to assist you in whatever area of concern you might have.
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